The safety of our brides and our stylists is our number one priority. With this in mind, we have established protocols and procedures in accordance with the regional guidelines provided by the provincial government to keep everyone safe while shopping after COVID-19.
Masks and Face Coverings
All guests are required to wear a mask or face covering that should cover your nose, mouth and chin without gaping.
If someone does not have a mask then masks are available to purchase.
Can I wear a face shield instead of a mask or face covering during the COVID-19 pandemic in your store?
No. Face shields do not replace masks or face coverings.
A face shield is used to protect the eyes of the person wearing it. Using a face shield without a mask won't protect:
• you from potentially inhaling infectious respiratory droplets exhaled by others
• others from your infectious respiratory droplets, as they can escape around the face shield
Children and Guests
Each group is allowed a maximum of 3 people PER GROUP. (So the bride and her 2 people)
There are no children permitted at the appointments at this time, we want to keep your little ones safe.
Please contact the store if you have questions or requests.
Disinfecting and Physical Contact With The Dresses
All high-contact surfaces are frequently disinfected to ensure customer and staff safety.
This includes consistent disinfection of:
All staff members are required to wear indoor shoes or slippers to help protect the trains on the gowns.
Our suggestions on the type of undergarments you should wear when trying on wedding gowns:
BRAS: Some dresses are so structured that you can skip the bra altogether, especially if you are a smaller cup size. However, this won’t work for all of us. For those who need something more, a good strapless bra is a must. Think of it as part of the cost of your wedding gown.
UNDERWEAR: When you go to your bridal appointment, you’ll have a bridal consultant helping you in and out of your various dresses. Don't worry, the stylists aren't shy as they've seen it all. You want to wear something that won’t leave any visible panty lines underneath a slinky sheath dress, or show through the fabric of your dreamy romantic lace gown. So maybe skip the hot pinks and neons and opt for a neutral or what shade of undergarment.
Please Continue Reading Below For Other Important FAQs
Yes! We operate by appointment only and have a dedicated stylist working with each bride.
To protect the health and safety of our staff and brides are unable to accommodate
Each Bridal and Off The Rack Bridal appointment runs for approximately 1.5hr.
We find this is a fabulous amount of time to browse the collection of dresses and get settled in the boutique for your appointment
We suggest to order your gown no later than 6-7 months prior to your wedding date, in order to avoid rush fees and leave adequate time for production and fittings.
It's important to remember: Most bridal gowns are made-to-order unless you manage to find gown off-the-rack!
We do not offer in-house alteration services.
We are happy to provide a list of expert seamstresses in the Niagara Region that do excellent work.