Frequently Asked Questions

---

 Yes! Annettes Bridal is an Appointment Only store.

Walk ins are available based on staff and scheduling availability. 

Appointments include; the use of one of our private or semi-private showrooms, a personal bridal consultant, comfortable seating for your guests!

WALK IN APPOINTMENTS ARE PERMITTED BASED ON STAFF AND SCHEDULE AVAILABILITY ONLY. 

The best way to be guaranteed store entry would be to book an appointment. 

Each appointment can allow for a MAX of 5 guests including the person booking. 

For example: The BRIDE + 4 guests MAX

 All of our appointments include our undivided attention with a one-on-one consultant in a semi-private fitting room! Initial appointments are a full hour and we save 15-30 minutes at the end of  each appointment to wrap up any sizing and order detail.

You and your party will browse our selection of over 850 gowns all hand picked to suit the unique nature of our bride! We will start with 5-7 wedding dresses and offer our expertise and recommendations if we feel you have missed something that might be just right for you! 

If you fall in love (again!) then we will take your measurements and decide on the best size together via the designer size chart. Then of course, we celebrate! 

Your wedding dress is a very special purchase so we only recommend the best when it comes to alterations.  

Annettes Bridal works with some very talented seamstresses who have extensive experience when it comes to wedding dress alterations. 

Once you have chosen your wedding dress from our collection, we would be happy to refer you to an experienced seamstress near you. Alterations are an additional cost the customer is responsible for.

1. All sales are final there are NO EXCEPTIONS
2. The current condition of the items are noted in the product description.
3. The stock dress may have been tried on in our store and alterations and spot-cleaning/dry cleaning may be required.
4.  Measurements of the gown are noted in the product description. Please note that these measurements may have slight variance as each designer has their own size chart and fit and ease varies depending on the design of the gown. 
5. By purchasing a stock dress from our website you understand and are agreeing to receive the item in the condition of which is mentioned. To go over any questions you have regarding an order prior to placing it, 

                  please email us at ANNETTESSTYLISTS@LIVE.COM     or call the store at +1 (289) 362-1576

1. Purchaser will be responsible for all shipping costs.
2. All items on the website are FINAL SALE and refunds are not accepted. 

All Services are complimentary! However due to an increased number of brides on Annettes Bridal Wait List for appointments, Annettes Bridal has introduced a $30 +HST No Show Fee 

to all appointment types to ensure we continue to help our brides find their dream dress! 

Your card will not be charged unless you do not show up to your appointment at the scheduled time, and if you do not call to let us know that you are unable to come.